Activplant Services

Client Success Methodology

Beyond Software to Sustained Success

For any new software implementation you need to have the right people and resources to ensure success; if not you're quite possibly risking your entire investment. With extensive industry experience, the Activplant Services team has the knowledge and expertise to lead you through every step of the process.

Activplant provides more than just software – we have a dedicated team of performance management professionals and certified systems integration partners that are committed to making your Activplant deployment a successful one. The goal is to drive business value through rapid implementations and accelerated user adoption. We help drive production improvements by providing every level of user the necessary information to make better decisions faster in order to positively affect the bottom line; including line management, engineers, operators, operations and executive management, etc. Our dedicated teams help at every step of the way from implementation to training; expert consulting to technical support. By combining expertise and experience from lean/six sigma, manufacturing intelligence, constraint theory analysis, continuous improvement and expert knowledge of the Activplant Performance Management System, the Activplant services teams are uniquely qualified to quickly get your team up to speed, self sufficient and confident with the application. Ultimately they will ensure your success.

A Proven Client Success Methodology
A continuous improvement process that ensures rapid ROI, user adoption and sustained production improvements.
Activplant Client Success Methodology Explained:
Assess Throughput Value Assessment (TVA): business case targeting improvements that lead to the quickest ROI and highest impact on your organization Assess infrastructure readiness of plant and make recommendations to ensure a high quality implementation Targeted move forward plan with clear executable deliverables	Implement Efficient Project Management TPA Workshop: concise sessions to build the foundation of the system TPA Core Configuration Data Validation Reporting Configuration Plant Floor Visibility Deployment Inclusion of client team members from day one to expose everyone to all aspects of the system
Improve TPA Fundamentals Training: how to make production throughput improvements Training directed at all levels of the organization Executive Workshop: management review of improvement areas One-on-One Coaching: mentoring strong Activplant champions Kaizen Support: hands on problems solving	Sustain Post implementation onsite audits to review value proposition and fit into plant operations World class customer support, ensuring long term customer satisfaction Continued advanced levels of training Continued product enhancements focused on driving production performance improvements Performance Improvement and User Adoption Consulting

• Implementation, consulting, onsite coaching - this team makes your project successful.

• Issue resolution, knowledge experts - this team keeps your system a success.

• From teaching the basics to mentoring the guru's - our team prepares your team.